SurveyMonkey stands as a titan in the field of online survey software, holding the title of the world's most popular free online tool. With an impressive 20 million questions answered daily, it's not hard to see why it's a trusted choice among its 17 million active users globally. The platform offers a diverse range of expertly-crafted survey questions and templates, with a user-friendly interface that makes creating, sending, and analyzing surveys a breeze. It also caters to diverse needs, from gathering customer feedback to addressing racial equity. Notably, SurveyMonkey Audience, a panel of over 175 million respondents worldwide, provides a robust platform for obtaining targeted survey responses swiftly. Overall, SurveyMonkey is a comprehensive, user-centric solution for businesses seeking to tap into the power of data-driven insights.

Medallia is a prominent player in the realm of experience management software, delivering comprehensive solutions that transform customer feedback into actionable insights. Their flagship product, Medallia Experience Cloud, stands out as a robust platform that harnesses artificial intelligence and machine learning to analyze both structured and unstructured data, offering a nuanced, 360-degree view of customer experiences. Remarkably, the software demonstrates a strong emphasis on real-time response, mobilizing employees to influence experiences as they occur. Medallia's reach extends across various industries, from healthcare to hospitality, highlighting its versatility and broad applicability. With a customer retention rate bolstered by promoters being five times less likely to leave within a year, the company's impact on customer service efficiency is undeniable. Medallia is not just a software provider, but a partner in shaping a culture that values every experience.

AskNicely is a revolutionary customer experience platform that empowers companies to take swift action on customer feedback through AI-powered theme analysis. Equipped with features like Net Promoter Score® measurements, team analytics, and seamless tool integrations, this software aids companies in maximizing their customer service potential. The platform is praised for its transformative impact, particularly on field service teams, evidenced by a surge in performance levels. AskNicely's commitment to fostering a customer-obsessed culture is further exemplified by its innovative feedback collection and frontline team motivation methods. The software also provides insightful resources, such as trend analysis in specialist healthcare, positioning itself as an invaluable tool for US companies aiming to elevate their customer experience and ultimately, their bottom line.

Qwary is a dynamic platform offering customer and employee experience management solutions, tailored to cater to a myriad of industries in the US. Their diverse range of products, including AI-driven voice surveys and instant website feedback, is designed to provide companies with the tools they need to create and manage personalized customer interactions. Qwary's unique approach to data collection and analysis allows businesses to gain invaluable insights into customer behavior, empowering them to optimize their product and service offerings. The platform also integrates effortlessly with popular applications, enhancing its user-friendly nature. With high ratings on G2 and Capterra, Qwary is gaining recognition for its innovative solutions and impact on customer satisfaction.

UseResponse, an innovative venture by Threecolts, is revolutionizing the realm of customer service software. This one-stop software suite offers a rich array of tools, from feedback software to help desk solutions, and even live chat with messengers. It stands out for its multi-channel support across email, social media, live chat, and community forums, providing a comprehensive platform for customer interactions. Notably, UseResponse also offers unique features such as Kanban public product development roadmaps and integration with other business applications. With flexible SaaS and self-hosted plans starting at $149 per month, it's an accessible solution for businesses of all sizes. Rated a solid 4.7 out of 5 by its users, UseResponse is a robust, customizable customer service software that prioritizes efficient support and customer satisfaction.

HubSpot, a renowned name in the business software landscape, provides a comprehensive customer platform that integrates marketing, sales, customer service, and content management. Its platform stands out for its ability to bring together various facets of a business, offering a unified CRM database that provides deep insights into customer journeys. Notably, HubSpot's platform extends to a robust customer survey software that supports businesses in understanding their clientele better. Its ubiquitous presence in over 120 countries and service to more than 194,000 customers attests to its global acceptance and reliability. In the evolving business environment, HubSpot's commitment to providing powerful yet user-friendly software tools certainly makes it a top consideration for US companies seeking to streamline their operations and enhance their customer engagement.

Jotform is a noteworthy player in the realm of Customer Survey Software, particularly for U.S. companies seeking a robust and intuitive platform. Emphasizing user-friendliness, Jotform offers an online Form Builder that enables the creation of professional-looking forms without coding, simplifying the process of data collection. Its versatility is further showcased in its integration capabilities, with over 150 business apps, including CRMs and email marketing services, allowing seamless automation of workflows. In terms of payment processing, Jotform provides a hassle-free solution, facilitating direct payments through forms. With over 20 million users globally, Jotform’s reputation for efficiency and reliability is solidly established.

Formstack presents itself as a formidable player in the realm of workflow automation software, offering an all-encompassing suite of solutions. It uniquely caters to various industries, including healthcare, finance, and education, a testament to its versatile and flexible approach. Their standout feature is the no-code setup for forms and surveys, simplifying data collection whilst eliminating technical barriers. The emphasis on data consistency and security is evident, with over 250 integrations and an open API. Moreover, Formstack's commitment to improving productivity is backed by significant figures - saving teams an average of 17 hours per week. Their comprehensive, user-friendly platform, alongside the impressive customer testimonials, makes Formstack a compelling choice for businesses seeking to streamline their workflows.

Aytm, standing as a beacon of agile consumer insights, is a force to be reckoned with in the realm of customer survey software. The company offers an impressive range of services, from product development to business strategy, all underpinned by its robust technology platform. What sets Aytm apart is its proprietary consumer panel, PaidViewpoint, which prioritizes quality data from respected respondents, elevating the standard of insights collected. Another noteworthy offering is the Lighthouse Academy, a unique training and certification program designed to enhance user skills in research, design, and analysis. With a blend of DIY and full-service options, Aytm demonstrates a flexible, consultative approach to customer survey software, making it a compelling choice for US companies.

GoZen is a revolutionary SaaS platform that is transforming the way U.S. companies approach organic growth. Their suite of AI-powered tools, such as Content.AI and GoZen Forms, offer businesses innovative solutions to increase audience engagement and drive sales. Users praise the platform's easy-to-use interface and the efficiency it brings to creating high-quality, SEO-friendly content. The platform even provides a unique feature for creating engaging forms, quizzes, and surveys, making data collection a breeze. The overwhelmingly positive customer feedback and the trust of over 50,000 businesses attest to GoZen's effectiveness in fostering organic growth.